My kit (large aka 500lbs) was lacking a tool and some washers, which I had spares of lying about. Two people would be helpful.
It's less heavy than I anticipated. I left the box in the garage and took pictures in case I needed to return...that's not going to happen. It's packed well. My LED display, which is not a showstopper for me, was scratched, and I put in a request to the warranty contact for a new one along with some missing washers. They responded quickly, But I'm impressed with how quickly they responded. Earned a 4th star.
I included a photo of our 18month Gordon who has lots of experience on electric treadmills at the training facility but she was apprehensive on this one and with just a few iterations of treat-led encouragement, she adapted quickly. I haven't tried a full out run yet for its intended purpose as she has an injured paw but I feel good about it. The large was certainly the way to go. She's 63 lbs. female.
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